AI has captured people’s imagination in everyday life—whether generating songs, images, or even serving as a friendly companion to chat with. That same energy shouldn’t be left at the doorstep of business. In fact, the patterns we’re seeing in personal AI use can meaningfully enhance core business processes and applications. Beyond the familiar topics like scrap detection and image‑based quality optimization, AI and broader digital technologies can strengthen areas such as sales, customer engagement, workforce productivity, and talent development. They can also simplify access to company data and support reporting needs, including compliance and sustainability. In this session, you’ll hear real‑world use cases, learn from existing deployments, and explore the next wave of opportunity as Agentic AI reshapes business workflows—and the everyday work experience.
SAP
Stefan Koch is the global lead for metals within SAP’s Industry Business Unit (IBU) Mill Products & Mining. With more than 20 years of experience at SAP focused on the metals sector, he brings deep industry knowledge and a practical understanding of customers’ day‑to‑day challenges. Stefan works closely with customers and partners to explore how technology can drive meaningful improvements across the metals value chain—from supply chain and manufacturing to customer engagement and overall business performance.
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